Search Results for: “churn”
Promising more from your SaaS solution than it can deliver is a surefire way to ramp up your churn rate and affirm Don Draper’s observation that the day you sign a client is the day you start losing them.
In the ongoing battle against churn, you may be your own worst enemy. SaaS consultant Lincoln Murphy explains why understanding your customers’ needs is key to keeping them engaged, boosting their satisfaction, and reducing your churn.
Finding customer retention rate dropping below the charts? Start combatting high churn rates with better customer engagement.
The best defense is a good offense, and as these six key factors show, the best way to improve employee retention is to address it head on.